Effective September 22, 2026. This policy describes the website at elbayuexperience.com. Questions or requests about your information can be sent to [email protected].
Information you share
When you request a quote, we receive your name, email address, preferred contact method, event type, location, requested services, and message. You may also provide a phone number, event date, estimated guest count, and budget range. Please avoid sending sensitive personal information in the message field.
How we use it
We use your inquiry to respond, discuss availability and services, prepare a quote, and communicate about a possible booking. Submitting the form does not subscribe you to a marketing list or reserve a date. We may retain related correspondence as needed to manage the inquiry, provide services, keep business records, and meet legal obligations.
Services that handle the inquiry
Cloudflare hosts and protects this website and uses Turnstile to check form submissions for automated abuse. Resend sends the inquiry email to our bookings mailbox, which is hosted in Google Workspace. These providers may process the information needed to deliver and secure those services. We do not publish form submissions on this website.
Website activity
Our hosting and security providers may process technical information such as IP address, browser details, and request data to operate and protect the site. This website does not currently use an advertising pixel, an analytics service, or a social media embed. Turnstile may use browser signals to verify that a visitor is human.
Photos and videos
We display examples of our photography, videography, and events on the site. If an image of you or your child appears here and you have a question or would like us to review a removal request, email [email protected] with a link to the page or a description of the image.
Your choices
You can contact us to ask what inquiry information we hold about you, request a correction, or request deletion. We will review requests and respond according to applicable law and any records we need to keep. You can also contact us directly by email or phone instead of using the form.
Changes
We may update this policy as the site or our practices change. The effective date above will show when this page was last updated.